Frequently Asked Questions (FAQs)
Welcome to the Eezi Hire Frequently Asked Questions page. Here you’ll find answers to the most common questions about using South Africa’s marketplace for services, equipment hire and skilled professionals.
General Questions
What is Eezi Hire?
Eezi Hire is South Africa’s online marketplace that connects customers with independent service providers, skilled professionals and equipment rental businesses. Whether you’re looking for a plumber, caterer, photographer, generator hire, construction equipment or a graphic designer, Eezi Hire makes it easy to discover businesses in one convenient place.
How does Eezi Hire work?
Customers can browse businesses by category, location or keyword and contact service providers directly using the contact details displayed on their listing.
Businesses create a listing on Eezi Hire to showcase their services, increase their online visibility and attract new customers.
Is Eezi Hire available throughout South Africa?
Yes.
Businesses and customers can use Eezi Hire anywhere within the Republic of South Africa. Our goal is to connect customers with local businesses in every province, city and town.
Is Eezi Hire free to use?
Searching for businesses is completely free.
Businesses pay an annual subscription fee to advertise their services and equipment on the platform.
How much does it cost to list my business?
Our Starter Listing currently begins from only R299 per year, making Eezi Hire one of South Africa’s most affordable business marketing platforms.
Additional premium packages may be introduced with enhanced features.
For Customers
How do I hire a business?
Simply browse the relevant category, compare listings and contact the business directly via telephone, email, WhatsApp or their preferred contact method.
Does Eezi Hire handle payments?
No.
All quotations, invoices and payments are handled directly between the customer and the independent business.
Eezi Hire does not process payments for services unless specifically introduced as a future platform feature.
Can I request quotations?
Yes.
Customers are encouraged to contact multiple businesses to compare pricing, experience and availability before making a decision.
Does Eezi Hire recommend businesses?
No.
Listings appear according to platform features, categories and search results.
Customers should conduct their own due diligence before appointing any business.
How do I know if a business is trustworthy?
We encourage customers to:
- Read reviews
- Check previous work
- Request references
- Confirm qualifications
- Compare quotations
- Verify licences where applicable
Always use your own judgement before hiring any business.
For Businesses
Who can advertise on Eezi Hire?
Any legally operating South African business offering services or equipment hire may register.
Examples include:
- Electricians
- Builders
- Garden Services
- Plumbers
- Tutors
- Caterers
- DJs
- Photographers
- Equipment Hire Companies
- Plant Hire Businesses
- Professional Consultants
- Digital Agencies
- Mobile Service Providers
How long does my listing remain active?
Listings remain active for 12 months from the date of successful payment unless cancelled or removed for violating our Terms and Conditions.
Can I update my listing?
Yes.
You can update your business information, contact details, operating hours, images and services at any time through your account dashboard.
Can I advertise multiple businesses?
Yes.
Each business requires its own listing unless otherwise stated in your subscription package.
Can I upload my logo and photographs?
Absolutely.
Professional branding and quality images improve customer confidence and help your business stand out.
Reviews
Can customers leave reviews?
Yes.
Customers may leave reviews based on their genuine experience with a business.
Can businesses remove negative reviews?
No.
Businesses cannot remove reviews simply because they are negative.
However, reviews that are fraudulent, abusive, defamatory or unrelated may be investigated and removed where appropriate.
Can I respond to reviews?
Where available, businesses may respond professionally to customer reviews.
Legal Questions
Is Eezi Hire responsible for the services provided?
No.
Eezi Hire is an advertising platform only.
Entity Deep (Pty) Ltd does not provide, supervise, inspect, guarantee or manage any services advertised on the platform.
Does Eezi Hire verify businesses?
While we may review listing information, Eezi Hire does not guarantee that any business is licensed, insured, qualified or suitable for your specific requirements.
Customers remain responsible for conducting their own checks.
Who is responsible if something goes wrong?
Any agreement entered into is solely between the customer and the independent business.
Entity Deep (Pty) Ltd accepts no responsibility or liability for:
- Poor workmanship
- Delays
- Injury
- Property damage
- Financial loss
- Theft
- Fraud
- Negligence
- Contract disputes
- Equipment failure
- Service quality
Does Eezi Hire offer guarantees?
No.
We do not guarantee:
- pricing
- workmanship
- availability
- response times
- qualifications
- customer satisfaction
- project completion
Can Eezi Hire mediate disputes?
No.
Customers and businesses are responsible for resolving disputes directly with one another.
We may investigate breaches of our platform policies but do not act as mediators or arbitrators.
Privacy & Security
Is my personal information secure?
Yes.
Eezi Hire implements reasonable administrative, technical and organisational measures to protect personal information in accordance with POPIA.
Does Eezi Hire sell my information?
No.
We never sell your personal information to third parties.
Does the website use cookies?
Yes.
Cookies help us improve website functionality, analyse traffic and deliver relevant advertising.
More information is available in our Cookie Policy.
Advertising
Why do I see advertisements?
Eezi Hire may display advertisements from Google AdSense and other approved advertising partners.
Advertising revenue helps us continue developing the platform and keeping listing prices affordable.
Reporting Problems
How do I report an inappropriate listing?
Please email:
Include:
- Business name
- Listing URL
- Description of the issue
- Supporting evidence where possible
How do I report copyright infringement?
Please email:
Include proof of ownership together with details of the material you believe infringes your intellectual property rights.
Contact Us
If you cannot find the answer to your question, please contact us.
Email: admin@eezihire.co.za
Website: www.eezihire.co.za
We aim to respond to all enquiries as quickly as reasonably possible.
Important Disclaimer
Eezi Hire is owned and operated by Entity Deep (Pty) Ltd.
Eezi Hire provides an online marketplace where independent businesses advertise their services and equipment.
Entity Deep (Pty) Ltd does not employ, supervise, endorse, guarantee or manage any business listed on the platform and accepts no liability whatsoever for any transaction, agreement, service, equipment hire, damage, injury, loss, negligence, fraud or dispute arising between customers and independent businesses.
Users access and use the platform entirely at their own risk and are encouraged to carry out appropriate due diligence before entering into any agreement with a listed business.